At Rupi Setu, a product of Rupi India Private Limited (“Rupi,” “we,” “us,” or “our”), ensuring the safety of your personal and financial data is a top priority. This Data Security Policy outlines the steps we take to protect your information from unauthorized access, loss, or misuse. By using Rupi Setu, you acknowledge and agree to these practices.

Commitment to Security

We are dedicated to implementing the best security practices to protect the confidentiality, integrity, and availability of your data. Our systems are designed to identify and address risks proactively, ensuring that your information remains secure.

Encryption

• Data in Transit: All sensitive data transferred between your device and our servers is encrypted using industry-standard protocols, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS).
• Data at Rest: Information stored within our systems is encrypted using advanced encryption standards (AES), providing an additional layer of protection.

Access Control

• User Authentication: Your accounts are protected by secure authentication methods like strong passwords and one-time passcodes (OTPs).
• Data Access: Access to your data is restricted to authorized personnel on a need-to-know basis only.
• Multi-Factor Authentication (MFA): For added security, MFA is employed for sensitive transactions and operations.

Regular Security Audits

We regularly conduct security audits and vulnerability assessments to identify potential risks. These audits help us ensure compliance with regulatory standards and maintain industry best practices.

Data Minimization

We only collect the data necessary to provide our services efficiently. Personal data is retained only for as long as needed for operational, legal, or regulatory purposes.

Fraud Detection and Monitoring

Our systems are equipped with advanced fraud detection algorithms and real-time monitoring capabilities to identify and prevent unauthorized activities or suspicious behavior.

User Responsibilities

While we implement robust security measures, users also play a vital role in securing their accounts:

• Keep your account credentials private.
• Avoid sharing OTPs or other sensitive information with anyone.
• Immediately report any suspicious activity or unauthorized access to your account.

Third-Party Services

We collaborate with trusted third-party service providers for specific operations. These partners undergo strict vetting to ensure they comply with our security standards and adhere to relevant data protection regulations.

Breach Notification

In the rare event of a data breach, we will immediately notify affected users and take swift actions to mitigate risks and prevent further issues.

Continuous Improvement

Our security practices are continuously reviewed and updated to adapt to evolving threats and advancements in technology.

Contact Us

If you have any questions or concerns about data security at Rupi Setu, please contact us at:
Email: support@rupisetu.com