Welcome to Rupi Setu, a product of Rupi India Private Limited (“Rupi,” “we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app, website, and related services (collectively, the “Services”).
By accessing or using Rupi Setu, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.
Information We Collect
We collect the following types of information to deliver our Services efficiently:
Personal Information:
- Name, email address, phone number, date of birth, and residential address.
- Government-issued ID documents for KYC (Know Your Customer) compliance.
- Transaction details including payment amounts, merchant information, and timestamps.
- Information about your device, such as IP address, operating system, browser type, and usage statistics.
- We may collect location data to enhance security and provide location-specific features.
How We Use Your Information
Your information is used for the following purposes:
- Identity Verification: To confirm your identity and meet KYC requirements.
- Transaction Processing: To process payments and provide seamless financial services.
- Security & Fraud Prevention: To safeguard your account and prevent unauthorized activity.
- Service Improvement: To enhance and personalize your experience with Rupi Setu.
- Compliance: To comply with legal and regulatory obligations.
Sharing of Information
We do not sell or share your personal data with third parties except as required for providing our Services or as mandated by law. We may share your information with:
- Payment Processors & Financial Institutions: To complete transactions.
- Government Authorities: As required by law or regulatory agencies.
- Service Providers: Who help us operate and improve our Services.
Data Security
We are committed to securing your information and have implemented measures to protect it from unauthorized access, loss, or misuse. These measures include:
- Data Encryption: Protecting sensitive data through encryption.
- Security Audits & Compliance: Conducting regular security assessments.
- Access Controls: Restricting data access to authorized personnel only.
While we take these precautions, no security system is completely foolproof. We encourage you to protect your account by safeguarding your login credentials.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, improve Services, and analyze usage trends. You can manage your cookie preferences through your device settings.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request updates to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
To exercise these rights, please contact us using the details provided below.
Children’s Privacy
Rupi Setu is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Users will be notified of significant changes via the app or website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@rupisetu.com
By using Rupi Setu, you acknowledge that you have read, understood, and agree to this Privacy Policy and our data practices described herein.